UCAS is at the heart of connecting people to higher education.
UCAS is the world’s leading shared admissions service for higher education. We provide application services for UK universities and colleges as well as delivering a wide range of research, consultancy and advisory services to schools, colleges, careers services, professional bodies and employers.
We’re a successful and fast-growing organisation, which helps hundreds of thousands of people every year. We're committed to delivering a first-class service to all of our customers — they're at the heart of everything we do.
Digital Delivery
The Digital Delivery business unit runs UCAS’ day-to-day frontline services, digital products and technical infrastructure for all customers, including applicants and providers. The unit is also responsible for developing and improving customer-centric products in close collaboration with UCAS’ product function.
Services to customers include the Customer Experience Centre, providing comprehensive high quality services to support applicants in their journey into university and other higher education provision. Digital Delivery is responsible for running UCAS’ Confirmation and Clearing service, and logistics related to key deadlines in the cycle.
Working in cross-company multi-disciplinary teams comprising customer insight, product managers, architects, developers, testers, and data scientists, the Digital Delivery business unit ensures that UCAS is a customer-centric, product-focused digital business, connecting students with their next opportunity.